Contact Us

So you need to get hold of us? Nice. You’ve found the contact page — congratulations, you’re already cooler than 73% of the internet.

What to reach out about

• Product questions: sizing, fit, fabric, care — if it’s about making our stuff survive your wild life, we’ll help.

• Orders & returns: tracking, changes, returns, exchanges — tell us your order number and the problem, and we’ll sort it.

• Stockists & wholesale: want RUDOLU in your shop or cart? Pitch us your store and numbers.

• Press & collaborations: weird, bold, and memorable projects only. If you’re normal, don’t bother.

• Design submissions & custom work: show us your creative chaos. Be specific about files, concepts, and deadlines.

• Feedback & rants: love us, hate us, or think our tees should have pockets — we’ll listen.

What to expect after you contact us

• Response time: we read everything. Expect a reply within 48 hours Monday–Friday. If you’re pinging us on a weekend, be patient — we might be living our best unbothered lives.

• Fast fixes: order and shipping issues get priority. Send your order number first.

• Collabs & creative projects: we’ll review, then get back with next steps or questions. If we’re excited, you’ll know.

• Legal stuff: if it smells like legal, it goes to legal. Slower, but thorough.

How to format submissions

• Subject line: make it obvious. Use tags like [ORDER], [WHOLESALE], [PRESS], [COLLAB], [DESIGN].

• Required info:

  • Your name, contact email, and phone (optional).

  • Order number for order queries.

  • Short project summary (50–100 words) for collaborations.

  • Files: labelled, final versions preferred. Include source files for designs.

  • Deadlines and budget (if relevant).

Storage option for submissions

• Choose one:

  • Attach to email (small files only): max 10MB total.

  • Cloud link (preferred for large files): Dropbox, Google Drive, or WeTransfer link with access permissions and expiration date.

  • File transfer services for massive archives: provide access instructions and a contact for credentials.

Final note Be clear, be concise, and be loud if you want us to care. We’ll handle the rest — with fag breaks(can we say that?), bad jokes, and the occasional perfect solution.

Stay wild. Stay weird. Stay RUDOLU.